Company Name: SANALIDE GLOBAL (OPC) PRIVATE LIMITED
Website: https://sanalideglobal.store
Contact: sanalidepvt.ltd@gmail.com | +91 9740651680

By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing any order.

1. Introduction

These Terms & Conditions govern your use of our website and the purchase of products from Sanalide Global. If you disagree with any part of these terms, please do not use our website.

2. Eligibility

You must be at least 18 years old or visiting the site under the supervision of a parent or guardian to make a purchase. By placing an order, you confirm that the information you provide is accurate and complete.

3. Product Information

We strive to display product information as accurately as possible. However:

  • Product images may differ slightly due to lighting or screen resolution.

  • Product availability and prices are subject to change without prior notice.

  • We reserve the right to limit the quantity of products purchased.

4. Order Acceptance and Cancellation

  • Your order is considered accepted only when you receive an official confirmation from us via email or SMS.

  • We reserve the right to cancel or refuse any order at our sole discretion, including but not limited to:

    • Unavailability of stock

    • Incorrect product or pricing information

    • Suspected fraudulent activity

  • Orders may be cancelled by the customer within 1 hour of placing the order, provided they have not been dispatched.

5. Pricing and Payment

  • All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.

  • We accept payment through secure online payment gateways. By providing payment information, you represent and warrant that you are authorized to use the payment method.

  • In case of payment failure, the order will not be processed.

6. Delivery

  • Orders are usually delivered within 2–7 working days, depending on your location and availability.

  • Delivery timelines are estimates and not guaranteed. Delays may occur due to logistics, natural calamities, or unforeseen circumstances.

  • We will not be held responsible for delays caused by third-party delivery partners.

7. Return and Refund

Please refer to our Refund & Return Policy for detailed information on eligibility, process, and timelines.
In brief:

  • Only eligible products can be returned.

  • Refunds will be issued to the original payment method within 4–5 working days, post inspection and approval.

8. User Account and Conduct

  • If you create an account on our website, you are responsible for maintaining the confidentiality of your account information.

  • You agree not to use the site for unlawful or harmful purposes.

  • You agree not to upload any viruses, spam, or other malicious content.

9. Intellectual Property

All content on this website—including text, graphics, logos, images, and product information—is the property of Sanalide Global and is protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use our website or services

  • Delays in delivery

  • Product defects not caused by us

To the fullest extent permitted by law, our liability shall not exceed the amount paid by you for the product in question.

11. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. The updated terms will be posted on this page with a revised effective date. Continued use of the website after changes means you agree to the revised terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.

13. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, you may contact us at:
📧 Email: sanalidepvt.ltd@gmail.com
📞 Phone: +91 9740651680
🏢 Address: Naveen Complex Shop No 17, Rajarajeshwari Nagar Main Road, Haligevaderahalli, Bengaluru – 560098